AI Agent Assist: Boosting Customer Experience?
Product
BetHarmony at SiGMA
Euro-Med 2025 in Malta
Discover our sportsbook with full source code ownership,
conversational frontend, and AI-driven customer experience.
conversational frontend, and AI-driven customer experience.
Meet a new customer experience standard
01
Personalized Betting:
Make bets directly using AI Agent;
02
Smart Search:
Instantly find the sport, country, league, team, or event to bet;
03
Odds Selection:
Simplify betting process with easy odds choosing. Place bets to betslip directly from BetHarmony, your AI Agent;
10
Comprehensive Reporting:
Get in-depth analytics for smarter decision-making based on interactions of the customers with the AI Agent.
01
Casino functionality:
Advanced Game Search: find games by type, provider, features, theme, or even name, all powered by semantic search capabilities;
02
Enhanced Communication Flows:
Seamless and efficient interactions with your players.
07
Comprehensive Reporting:
Get in-depth analytics for smarter decision-making based on interactions of your customers with the AI Agent.
01
Customer support functionality:??
Handle automatically a wide range of users’ requests based ?on your knowledge base.?
03
Multi-language??
Get in-depth analytics for smarter decision-making based on interactions of your customers with the AI Agent.
We are shortlisted in the
EGR featured in Innovation
in Sports Betting Software
in two consecutive years
in Sports Betting Software
in two consecutive years
Rising Star in Casino Innovation /
Software (Supplier)
Software (Supplier)
We are shortlisted in the
Top 2 at Startup Village Pitch
for Innovation in AI among 30 startups
for Innovation in AI among 30 startups
BetHarmony
Can Help Sportsbook, Casino Operators, and Platform Providers with:
Can Help Sportsbook, Casino Operators, and Platform Providers with:
01
Streamlining onboarding experience
Elevate your onboarding process with our AI agent, simplifying account setup, fund transfers, and bet placement. Engage users effortlessly from the start, making their betting journey smooth and enjoyable.
02
Seamless support anytime
Treat all your players like VIPs with exceptional 24/7 customer service, and a simple, intuitive interface to resolve urgent issues quickly.
03
Self-service and improved customer satisfaction
Simplify customer interactions with effortless inquiries, easy account access, swift deposits, and seamless bet placement. This translates into heightened customer satisfaction, enabling users to swiftly find information and enjoy a streamlined betting experience.
04
Engaging in Natural Conversation
Build a loyal customer base through the natural conversation flow enabled by our AI agent. Offer your users real-time assistance with an interactive and intuitive interface, keeping them engaged and enhancing their iGaming experience.
05
Free up resources and streamline customer service with task automation for more strategic focus.
06
Increase revenue by introducing users to relevant betting markets and casino games.
07
Maximize resources and optimize customer support costs with AI agent.
08
24/7 instant, multilingual, human-like assistance for enhanced customer loyalty and retention.
Dive deeper into
Insights
Unique Features of AI-powered agent for your customers:
/Betting Options:
BetHarmony offers users the option to place bets on upcoming sports events, based on their past bets and interests.
/Bet Placement:
Users can place bets through BetHarmony, specifying the type of bet they want to make (e.g., betting on a specific team to win) and the amount they want to wager.?
/Casino Options:
Users can interact with BetHarmony as they would with a human, inquiring about various game types, themes, and criteria that are relevant to their preferences.
/Account Information:
BetHarmony offers instant, multilingual assistance to provide users with real-time information about their current account balance.
/Account Funding:
It streamlines the deposit process for a hassle-free and secure betting experience.
/Winnings Confirmation:
It can confirm whether a user's winnings from previous bets have been credited to their account.?
+ Multi-language support
Your BetHarmony may talk any language you need providing wider geographical coverage.
+ Payout Calculation:
BetHarmony calculates potential winnings based on the user's chosen bet amount and the provided odds. It also calculates the total payout, including the initial stake.
+ Additional Assistance:
It offers further assistance by asking if the user would like to bet on anything else or if they need additional help.
Empower Your Customers with
Next-Level Sports Betting Placement
Next-Level Sports Betting Placement
Advanced NLP assistants, such as those powered by ChatGPT or Google BERT/BARD, offer significant
advantages over traditional chatbots. Here are some key differences and benefits:?
advantages over traditional chatbots. Here are some key differences and benefits:?
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Traditional Chatbot: |
VS
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|---|---|---|
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Follows fixed decision trees.
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Understands and remembers context.
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Limited context understanding.
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Comprehends complex language.
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Manual updates, no learning.
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Learns and adapts over time.
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Struggles with ambiguity.
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Asks clarifying questions in ambiguity.
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Task-specific and less versatile.
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Versatile for various tasks.
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Limited integration capabilities.
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Easily integrates with other systems.
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Relies on predefined responses.
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Generates dynamic, human-like responses.
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Handles errors less gracefully.
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Handles errors gracefully.
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Offers less personalization.
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Offers personalized interactions.
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Requires multiple versions for scalability.
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Scalable across different industries.
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FAQ
Can BetHarmony work in Casino or Sportsbook?
Both. BetHarmony can be applied to both casino and sportsbetting offerings.
Is BetHarmony a BOT to help gamblers win?
NO, BetHarmony is an A.I. driven agent that helps your users with account onboarding, finding the right betting or gaming content all the way through to helping them with bet placement.
Does BetHarmony work on mobile?
Yes, BetHarmony is designed to work on both mobile and desktop.
Can BetHarmony be used to help scale customer support?
Yes, BetHarmony is ideally suited to helping operators scale customer support.
Does BetHarmony work 24/7?
Yes, it offers support and assistance anytime, anywhere you operate.
Do you think BetHarmony will make my customers happy?
Absoultely, it enables self service and we believe will boost customer satisfaction.
Will BetHarmony help new customers get set up faster?
Yes, via guided help it′ll automatically provide them with information that they need to get up and running fast.
Request a Demo/